Community & Events Manager
We are looking for someone to run the community around the company and to own events end to end: from concept and budget to the event itself and the report.
The role has two halves: online (social media, chats, the audience and ambassadors) and offline (the full event cycle).
Online
- Speak for the company in comments, DMs, chats, mentions and reviews on social media and IT platforms.
- Publish PR content: posts, stories, interactive formats, contests, event announcements.
- Shoot, generate with AI and edit short videos (Reels, Shorts, TikTok) at a basic level.
- Moderate communities, handle negative feedback, head off conflicts.
- Find the active core of the audience, work with ambassadors, build a community around the company.
- Collect feedback and route it to the right teams: ideas, complaints, bugs and community mood reach product, marketing and support.
- Report on response speed, share of handled requests, engagement and sentiment of mentions.
Offline
- Run the full event cycle: concept → budget → venue → vendors → schedule → event → report.
- Find and invite speakers and partners, negotiate with them.
- Choose and coordinate vendors: catering, equipment, decor, photo and video, host.
- Handle registrations and participant communication (mailings, bots, reminders).
- Contracts, invoices and closing documents, together with accounting and legal.
- Run the event on site and deal with emergencies.
- Post-event analytics: turnout against plan, NPS, reach, actual spend against budget.
Requirements
- 1–3 years in community management, SMM or event management (related experience counts).
- A portfolio of communities and/or events: platforms, audience size, guest numbers, budgets.
- Clear written language and the ability to write in a set tone of voice.
- Instagram, TikTok, Telegram, Threads, X, Discord, YouTube.
- Confident Excel / Google Sheets: budget, schedule, preparation checklist.
- Basic Canva / Figma and video editing (CapCut or similar).
- Basic marketing: funnel, UTM tags, engagement analytics.
- Russian and English.
- Readiness for irregular hours on event days.
Nice to have
- Experience launching a community from scratch.
- Basic production knowledge: light, sound, stage.
- Mailing services and Telegram bots.
- Public speaking and moderating on stage.
- Your own audience and a good eye for the niche.
Metrics for the probation period and the first 6 months
- Social media audience growth and the number of positive mentions.
- Number of events held and their attendance.
- Participants' ratings of the events.